Re: chaning the information on completed task in sap crm

Hi Praveen,

Please check your status profile customizations.

You are tying to change the status from Complete to Open. In your status profile check the lowest status number & higest status numbers.

For example for open (10) you have status Lowest as 10 & higest as 40 in this case you can set the status from 10 to 40.

For example your completed status have 40, in lowest you should have 10 & higest 40. In this case you can set the status from 40 to 10.

And also check authorization code for the completed status.

Thanks & Regards,

Ramesh.