When attempting to upload/download a local file with the SAP GUI for HTML within the portal, the java applets start but then disappears from the screen and the iView becomes non-responsive. The applet window is not visible to the user after it loads when launched through an iView.
Changes:
This problem started when we patched the portal to SPS12
We have tried:
- Launching the WebGUI for HTML via iView (using headerless new window [standard]) and then attempting to upload or download a document results in the behavior described above
- This behavior is true when using AJAX or the Classic Framework (user standard at site)
- If the WebGUI for HTML is started directly against the ECC system (no iView), the functionality works as expected
- The Java console does not show any errors or otherwise indicate a problem. The console log appears identical regardless of how the applet is launched (via portal/iview versus ECC)
- The portal website are whitelisted on the workstation Java installation
- HTTPWatch/Firebug traffic appears normal and without warnings or errors
- Reverting the kernel to the prior patch level does not change the behavior
- Portal logs show no warnings or errors at the time of the issue
We are running:
- Portal running SAP NW 7.31 SPS 12, kernel 7.21_EXT UC 64-bit 330
- ERP running ECC 6.06 SPS 11 + HR CLC for 2014, kernel 7.21_EXT UC 64-bit 330
- Workstations are running Java Version 7 Build 51
Any ideas?